FAQ - Kendy Embroidery

FAQ: THE PLACE FOR QUESTIONS AND ANSWERS!

A SECTION WHERE YOU WILL FIND ALL THE ANSWERS TO YOUR QUESTIONS!
WE HOPE THESE ANSWERS WILL CLEAR-UP ANY DOUBTS...

Welcome to the FAQ section on my custom embroidery service. Here you will find answers to the most frequent questions you may have about the making of my products.

Which sizes to choose? To help you choose the right size, we recommend that you refer to the size chart below.

T-SHIRT

MAN

WOMAN

SWEATSHIRT

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PET

How do you wash a product with embroidery? To keep the embroidery and the item in the best possible condition, we recommend that you carefully follow the washing instructions below:

  • cool Wash;
  • dry at a low temperature to avoid shrinking or damage to the embroidery;
  • after washing, do not leave items soaking or piled up while they are wet;
  • do not wring out the embroidered garments. If you want to tumble dry them, use the cool air setting;
  • if the garment needs to be ironed, turn it inside out, preferably place between two pieces of cloth;
  • avoid getting the embroidery wet before ironing, avoid using a steam iron. We reccomend avoiding direct sunlight when drying.

How do I make a return? As products are tailor-made, returns are not possible. If you have anything you wish to ask or tell me, please get in touch via email at kendyembroidery@gmail.com. I will be happy to assist you and provide you with all the necessary information to proceed with a return.

We hope these answers have cleared up any doubts about my custom embroidery service. If you have any further questions or need assistance, please do not hesitate to get in touch. I am here to help!